Who To Call?
Tel: (434)977-4511 Fax: (434)979-0698
Press 2 to speak to a Customer Service Representative regarding your account or bill or to start or stop service.
Press 3 to speak to an Administrative Associate regarding an emergency in the water and/or sewer system, for water quality questions, for water and/or sewer availability, to speak with an Engineer or to speak with the Human Resources Manager.
Afterhours or Weekends you may call our main number and leave a message to be returned during regular business hours (8:00 a.m. to 5:00 p.m. Monday through Friday). If you are experiencing an emergency, please call our afterhours call center at 1-888-252-3468.