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Our Benefits

  • Health and Dental Insurance
  • Retirement
  • Matching Deferred Compensation
  • Life Insurance
  • Personal Accident and/or Cancer Insurance
  • Gym Memberships
  • Employee Assistance Programs
  • Flexible Spending Accounts
  • 13 Paid Holidays
  • Various Employee Discounts




Albemarle County Service Authority (ACSA) is seeking their next Director of Maintenance Operations to oversee the distribution and collection systems and the facilities of the ACSA


This position performs administrative and complex technical work overseeing the installation, maintenance, and repair of water and sewer mains, water service lines, pump stations, tanks, buildings, and other physical assets. The Director oversees staff that maintain all the water distribution and sewer collection systems, reviews and signs off on development plans, and helps advise on future capital needs. 


The position is open because the current Director is retiring after 15 years in the position and 45 with ACSA. The intent is that there will be an overlap with the current Director of Maintenance Operations to ensure an easy transition for the new Director.


Some specific responsibilities include providing leadership of maintenance staff in a way that supports and promotes performance expectations and operational objectives as outlined in the newly adopted Strategic Plan found at serviceauthority.org and as well the Personnel Management Plan. The Director is also responsible for researching and exploring new products, technology, and work practices that will help run the Department operations and staff more efficiently. They need to evaluate system vulnerabilities and preplan and implement existing Emergency Plans and Procedures to meet system needs in system outages or a major event due to a natural or manmade disaster.


Other responsibilities include preparing and monitoring the annual operating budget for the Department and prioritizing and implementing the goals and objectives of the strategic plan. The Director needs to be knowledgeable of changes in the industry standards, specifically with new products and best practices that may benefit the ACSA. It is also important for them to quickly respond to inquiries, complaints, and issues and recommend or initiate appropriate actions. Additionally, the position calculates cost estimates for internal CIP projects and customer-generated requests.


The Director oversees a staff of 34 FTEs and an operating budget in FY 24 of $ 4.8 million. The position reports to the Executive Director and serves on the leadership team with the Executive Director and the Directors of Engineering, Finance, Human Resources & Administration, and Information Technology.



Minimum requirements include a bachelor’s degree in business, engineering, utility management, construction management, or a related discipline or eight years of relevant experience in a similar utility. Comprehensive knowledge of the construction, maintenance, and repair of water and sewer systems and safety practices and procedures, as well as experience in project management and supervision of staff and strong customer service orientation, is also required. Other requirements include demonstrated field experience in engaging with both long-term and new employees, retaining and training new employees, utilizing technology and efficiencies to improve service, and developing leaders and building skills of the existing team. This position requires night and weekend work during emergencies.


Certifications required include a Class 5 water license, OSHA Safety, Asbestos Supervisor, Virginia Flaggers, Work Zone Safety, as well a Commercial Driver’s License (for emergencies); these must be obtained in an agreed-upon timeline after appointment.


Preferred qualifications include additional education or relevant knowledge and experience in utility systems, which could include areas such as utility management, leadership development, writing and communications, incident emergencies and crisis management, project management, as well as human resources and fiscal management. 


Residency is not required but the person needs to be located within 30 minutes of the service area (after appointment) in order to respond promptly to emergencies.


Compensation and Benefits

The expected hiring range is $100,000 – $130,000, depending on qualifications and experience, with an excellent benefits package.

Benefits offered include the following:

·       Health and Dental Insurance

·       Retirement plan (ACSA participates in the Virginia Retirement System)

·       Matching Deferred Compensation

·       Life Insurance

·       Personal Accident and/or Cancer Insurance

·       Gym Memberships

·       Employee Assistance Programs

·       Flexible Spending Accounts

·       13 Paid Holidays

·       Various Employee Discounts


How to Apply

Applications will be accepted electronically by Raftelis at raftelis.hire.trakstar.com. Applicants complete a brief online form and are prompted to provide a cover letter and resume. The position will be open until filled with a first review of applications beginning May 30, 2023.


For more information on the position, a special brochure is available for review.  Click here to read the brochure.


ACSA is an Equal Opportunity Employer

Come join a workforce dedicated to providing safe and reliable water to the citizens of Albemarle County.

Applications and official job descriptions are available at Albemarle County Service Authority, 168 Spotnap Road, Charlottesville, VA 434-977-4511