Albemarle County Service Authority

ACSA is focused on your future. Read our 2023-2027 strategic plan to learn more.

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ACSA News

April 17, 2025

New Phone System Launching April 24

Thank you for your patience as we launch our new phone system to better serve you! If you experience technical difficulties when trying to reach us, please email us at custserv@serviceauthority.org….

2025 Water Quality Reports Now Available

2025 Water Quality Reports are now available for each location we serve in Albemarle County, including the City of Charlottesville, Crozet, Scottsville and Red Hill. All water sampling is conducted by our wholesaler, Rivanna Water and Sewer Authority (RWSA). Results of annual water sampling can be found in your Annual Consumer Confidence Report, which details all testing and ensures transparency

ACSA Capital Improvement Program Projects Fiscal Year 2025

The proposed FY 2025 Capital Improvement Program budget consists of 25 projects, seven of which are non-utility projects. These Albemarle County water authority projects focus on infrastructure replacement, rehabilitation and public sewer expansion. Non-utility projects improve IT, finance systems and ACSA’s operations center. Three new projects have been introduced this year, including Buckingham Circle Sewer and Woodbrook Drainage Basin SSES, furthering our commitment to improving Albemarle County water services.

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A Note to You

Quin Lunsford, Executive Director

Providing clean, safe water is more than our job—it’s our commitment to you. Thank you for allowing us to be part of your daily life and for your continued trust in ACSA.