ACSA News
New Phone System Launching April 24
Thank you for your patience as we launch our new phone system to better serve you! If you experience technical difficulties when trying to reach us, please email us at custserv@serviceauthority.org.
2025 Water Quality Reports Now Available
2025 Water Quality Reports are now available for each location we serve in Albemarle County, including the City of Charlottesville, Crozet, Scottsville and Red Hill. All water sampling is conducted by our wholesaler, Rivanna Water and Sewer Authority (RWSA). Results of annual water sampling can be found in your Annual Consumer Confidence Report, which details all testing and ensures transparency
Latest News


Board Meeting – April 17,2025
Please join us on April 17,2025 at 9:00AM for our monthly Board of Directors meeting.… [+]

Behind the Tap: The Power of Partnership Between ACSA and RWSA
Your water begins its journey with the Rivanna Water and Sewer Authority (RWSA), which sources… [+]

Conservation Program Spotlights
At Albemarle County Service Authority, we’re committed to helping our customers conserve water, protect the… [+]

Board Meeting – March 20, 2025
Please join us on March 20, 2025 at 9:00AM for our monthly Board of Directors… [+]

How do I decipher my water quality report?
To help our customers, we’ve put together this blog that defines essential terminology and addresses… [+]

Should I Filter My Tap Water?
For most homes in the ACSA coverage region, a water filter isn’t necessary for safety.… [+]